By DOURO

MAPA

Continuous brand intelligence for luxury hospitality and property.

Most of what your competitors are doing right now, you do not see. The signals that would tell you what to act on are scattered across platforms, buried under noise, and impossible to track at the level a luxury brand requires. MAPA does that work for you, continuously, expertly, structured through DOURO's methodology.

Launching soon. The waitlist is open.

What MAPA is.

The first brand intelligence platform built specifically for luxury hospitality and property marketing.

Until now, marketing functions in this sector have operated without a structured way to monitor brand performance against their competitive set, relying on ad hoc research, instinct, and the occasional internal report. MAPA closes that gap.

A live workspace scores the brand across five dimensions every month, tracks share of voice across a defined competitive set, reads the operating health of the marketing function from externally visible signals, and surfaces the moves that matter, interpreted by analysts, structured through DOURO's methodology.

One workspace per brand. Up to six competitors tracked.

The dimensions

What MAPA watches.

MAPA scores your brand across five dimensions, drawn from how a luxury operator is actually seen in the world.

Social presence.

A continuous read of your social channels against every competitor in the set. Publishing cadence, creative standard, audience response, all scored relative to the brands you're being compared to.

Digital presence.

Your website, organic search, and authority data, read against the same for every brand in the set. Domain authority, organic visibility, top-ranking keywords, branded versus category search, and the keyword territory competitors own that you don't. The dimension where ground is gained or lost most quietly, and the one your board will read first.

Press & editorial.

How much of the category's editorial voice you own, across trade, lifestyle, and consumer press over the last twelve months. Where you sit, how often, and whether you're shaping the conversation in your category, or whether your competitors are.

Reputation management.

Whether reviews are responded to, the quality and consistency of those responses, and how recently the brand has been actively present, scored against every brand in the set.

Brand consistency.

A read across your own surfaces: social, web, email, public profiles. Whether your visual identity, photography, tone, and editorial standard hold together across everything the brand puts out. The only dimension scored against your brand alone, not the competitive set, because consistency is about you holding to yourself, not how you compare. Inconsistency is rarely a design problem. It usually means no one is governing the brand at all.

Each of these is scored against the same dimensions in your competitive set, refreshed monthly, and supported by specific intelligence: what was observed, what shifted, what it suggests. Together they produce a brand health score out of 100.

The operating picture

Beyond the brand health score.

Three additional readings sit alongside the brand health score on the workspace overview. Each answers a different question. Together they complete the operating picture.

Share of voice.

A composite measure of how much of the category's conversation your brand currently occupies, calculated as a percentage across the competitive set and always summing to 100%. Where brand health measures qualitative condition, share of voice measures quantitative presence. The two move independently.

Marketing function risk.

A diagnostic read of the marketing function's operating health, drawn from eight externally observable indicators. The reading is one of three levels: Steady, Moderate, or Elevated. Not a verdict on the people running the function, but a structured read of the conditions they appear to be working under.

Intelligence signals.

Every month, MAPA reviews several hundred raw observations across the brand and its competitive set, and surfaces the ones that materially affect the picture. Priority signals are flagged; the full feed is filterable by source, competitor, or signal type. Every signal is written by a DOURO analyst, never scraped, always contextualised.

Inside the workspace

A look at MAPA, live.

A view from a working MAPA workspace. The full picture (every screen, every signal, every dimension) is covered in the briefing.

MAPA workspace overview: brand health score, competitive set, five dimensions, function risk, share of voice, and signals.
01The workspace opens with the month's reading at a glance: score, competitive set, dimensions, and the operating picture beneath.

Want to see the rest: every screen, every signal, every dimension?

Request the briefing

All property names, scores, and data shown are fictitious, for demonstration only.

The working layer

Ask MAPA.

A working layer at the bottom of every screen. You can ask MAPA anything in the context of your brand, your market, your workspace.

Draft a catch-up agenda for your team. Compare your position against a named competitor. Turn a signal into a brief. Write a summary for your MD. Ask what would happen if a competitor moved on a specific channel. Pull together the picture you'd present in a board meeting tomorrow morning.

MAPA knows everything in your workspace and answers in the context of your specific brand, market, and situation. The intelligence is yours. Ask MAPA puts it to work.

What MAPA is not.

Three distinctions worth making clearly.

i.

Not a monitoring tool. Tools like Mention or Brandwatch scrape mentions and surface volume. MAPA surfaces meaning. The intelligence is interpreted, prioritised, and connected to your specific competitive situation.

ii.

Not a strategy consultancy. MAPA does not tell you what to do. It tells you what is happening and what it might mean. The strategic answer is a DOURO engagement.

iii.

Not an AI diagnostic. DOURO offers a separate AI diagnostic service for brands wanting to examine their own AI configuration in depth. MAPA's monthly signals feed surfaces material AI movements in the category, but the inward examination of a brand's own AI posture sits in the diagnostic, not in the workspace.

iv.

Not a dashboard for its own sake. Every screen points somewhere: either toward an action you can take, or toward a question the audit is built to answer.

How MAPA sits alongside the audit.

MAPA is a monthly snapshot of activity around your brand (what your competitors are doing, what the market is shifting toward, what signals are surfacing), placed in the context of the competitive set you operate in. It is built to watch the landscape continuously and surface what matters.

The audit is something else entirely. It is a deep, time-bound engagement that reads how your marketing actually works: the team, the systems, the dependencies, what makes your brand irreplaceable, where AI would serve and where it would damage.

Neither replaces the other, and neither can do what the other does.

What's included.

A single subscription, one workspace, designed to be everything you need to read your brand and its competitive landscape every month.

MAPA by DOURO
£250 per month
One brand per workspace
Up to six competitors tracked
Monthly intelligence refresh, curated by DOURO
Ask MAPA unlimited
Full signals archive accessible at any time
No contract: month-to-month
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Before you commit

Request the MAPA briefing.

A short document covering what MAPA is, how it works, what a workspace looks like, and what to expect at launch.

We'll only use your email to send the briefing.
Launching soon

Join the waitlist.

The waitlist is open to a small number of luxury hospitality and property brands ahead of launch. Joining gives you first access when MAPA goes live, and a direct conversation about how MAPA would map to your brand.

Your details are treated in strict confidence.